30-day returns

30 days to request a return

For purchases made directly from Techalogic, contact us within 30 days of receiving your order to request a return. Include your order number and the items you want to return. We will provide the return instructions and a reference so we can match the parcel to your order.

Return the product with its supplied accessories and, where available, its original packaging. Pack it securely in an outer box. Tell us about missing parts or damage when requesting the return so we can explain how these affect the assessment.

For a change-of-mind return, you are responsible for the return postage. Use a service that provides proof of posting and suitable tracking. If an item is faulty, damaged or incorrect, contact us first so we can arrange the appropriate remedy and return process.

Refunds and your consumer rights

We will confirm the refund after receiving and checking the returned items. Refunds use the original payment method. Your statutory cancellation and faulty-goods rights are unaffected by our 30-day returns policy.

For statutory online cancellations, you generally have 14 days after delivery to notify us, then another 14 days to return the goods. The standard outbound delivery charge is refundable where required; any extra cost of an upgraded delivery option is not. A deduction for diminished value may apply where handling goes beyond what is needed to inspect the goods.

Return address

Holme Road Offices, Holme Road, Yaxley, Cambridgeshire, United Kingdom, PE7 3NA

Please contact us before sending a return. For purchases from another retailer, contact that retailer about its returns process.