Camera support
Manuals and setup guidance for your model.
Choose your camera →Orders and delivery
Delivery
Know what happens between placing your order and receiving your parcel.
Dispatch and delivery options
Orders placed before 12 noon UK time on a working day are normally dispatched that day. Weekends and bank holidays are excluded. If there is a delay affecting your order, we will contact you.
Your delivery options and charges are shown at checkout. Royal Mail Signed For is the standard service unless an alternative is selected. Dispatch timing is separate from the carrier's delivery timing.
Track your parcel
Use the tracking reference supplied with your dispatch confirmation. If a parcel is delayed or the delivery details need checking, contact us with your order number.
Have these details ready
If you need help locating an order, send your order number and the delivery name or postcode. Include the tracking reference if you have one, and explain what the tracking currently shows.
Useful next steps
Help for the whole routine.
Riding advice
Practical guidance for choosing, recording and retaining footage.
Explore the guides →Orders and aftercare
Help with delivery, returns or a product issue.
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