fabulous customer service and product
Having had to contact Customer service, definitely cannot fault their service. Very pleasant member of staff (Jaz), she kept me informed at all times. We love our technologic camera's, we have two now. Recommend this company and camera 100%
Great service. Was helped via email regarding some pre-sales questions I had. Order was delivered as per expectations and product is of great quality. After sales resources are great to help you make the most of the product via the website and self-help guides.
Fabulous customer service
Fabulous customer service - always! Prompt, friendly, helpful and keen to help - even some while after the initial purchase. Can't fault this company or their products.
Support from this Company is awesome.
Support from this Company is awesome, on two occasions minor issues have been resolved quickly and efficiently. David and Jaz sorted out my problems and I continue to use my helmet cam knowing that any issues that arise will be dealt with promptly.
Early days but so far extremely pleased…
Early days but so far extremely pleased with the camera. I bought to use on my motorbike and bicycle. Easy to set up and operate via Viidure App. Footage from motorbike is very good and will try the bicycle soon.
Great camera for horse riding
Ordered the DC-1 camera on a Friday and it arrived the next day. Lovely packaging. Everything I needed carefully packed. Watched the YouTube videos on setting it all up. And today went for my first ride out with camera securely connected on my hat. Beautiful film of our ride. Having the rear camera is fab because the rider behind also gets to see themselves. Plus of course it will be very handy if any traffic incidents occur.
DC-1 motorbike helmet cam
I purchased my DC-1 motorbike helmet cam via Amazon. Product is very good and works very well. Its super lightweight and streamlined so I don't even notice its attached to my helmet. A little expensive, but well worth the money. The only no so good thing is the wrist band on the controller! This needs improvement to be able fix it to the handlebars so it can be operated safely, it's also very short so impossible to put it around your wrist over your gloves, and too long to fix it to the handlebars! Also the velcro on the band is on the wrong side to secure it correctly as shown in the instructions without a twist in the band. Battery life is short, 2.5 hrs, so purchase of the optional portable power pack is a must for longer distance rides. However if you have the power pack you'll also need to purchase the optional weatherproof USB cover!
A brilliant camera
A brilliant camera. It's worth every penny and I'd highly recommend it to anyone thinking of buying one. I've only had it for a few months and the footage has already proved to be invaluable for reporting several incidents of inconsiderate driving while out horseriding.
easy to use, lightweight and works!
I purchased the Techalogic Dc-1 as the roads are getting busier and I am wanting to slowly introduce my young horse to hacks. I went on the website and all the information is there. The instructor booklet is clear. I spoke to the team with a couple of queries and they were excellent. Duly ordered the equipment downloaded the Vidure app and followed the instructions. The camera was easy to fit to the harness that goes on my helmet and it works perfectly. I feel more confident knowing my ride is being filmed. I hope never to have to use it for an incident and drivers seem to notice it and slow down even more for which I am very grateful.
Techalogic camera top quality.
Very pleased with the Techalogic camera, good quality, all the fittings you will require included, excellent after sales enquiries, yet to fully experience the camera, not motorcycle weather at the moment !
Fantastic safety camera
This is a fantastic pice of technology.and I am very impressed with my purchase. I have messaged them and rang them where they answered any of my questions no problem. Do not hesitate get one yourselvef the price may be a little high but you will understand why when you use it.☆☆☆☆☆
The best camera ever.
The best camera ever. Video quality from front and back cameras is fantastic. Easy to attach to a helmet , also you can use all sort of different attachments ( same as on GoPro and many other cameras) . The app is good and easy to navigate . Once attached to the helmet no problems to operate camera even with motorcycle gloves - it's only 1 button. Best thing however is the post sale support - so far I contacted them few times and the response was spot on every time. Already I managed to drop the camera and the front glass broke - just bought a replacement then straightforward to fix.
Super-fast delivery and excellent…
Super-fast delivery and excellent customer service. Really impressed with the camera
So helpful. I got in a muddle trying to attach to my riding helmet, but the tech help were great. I'm confidently recording whenever I ride now. Great product and service.
brillaint customer service
I made an error in ordering the camera and hat band together, to qualify for the 10% discount on both through the Pass Wide and Slow facebook page . I was given great support by Jas who helped me recognise my error. He went the extra mile by agreeing a discount on the £14.99 hi-viz headband for equestrian helmets by charging me £9.99. He was ably supported by David who arranged the delivery and took payment. i have continued to see the support offered to others who have purchased the item through facebook, and the customer service is excellent/first class. I have not had many opportunities to use the camera but can say I am happy with the purchase and know that if I need help, it is there for me
Bought the front and rear motorcycle helmet camera and also the battery pack. Well impressed with the camera and the quality of video it produces. Currently I have it installed on the side of my helmet rather than the top due to the fact if I need to plug it in to the battery pack the cable will be open to the elements and will be blown about unless it is secured down. It does the job and don't notice it's there. The battery pack is great, with even a wireless charging function, great for charging my phone, saves me having to carry my phone cable. Well impressed with the company and there willingness to help along with a prompt delivery. Highly recommended.
Great service, nice and quick. Needed the camera before Christmas and ordered a few days before and it came with 2 days to spare so well chuffed thanks
First class service.
First class service from David. Always quick to reply to any questions and was able to sort out our camera without any fuss. I have never received better customer service. Wouldn’t hesitate to recommend.
Every interaction I have with…
Every interaction I have with Techalogic cannot be faulted. The 2 way camera I use daily on my commute has been going strong for over a year and the quality is excellent. I use my Techalogic powerbank on longer runs and have no problems. I look forward to buying the cycle light camera's once my current contract is renewed.
New led chest strap and hi viz hat band
On a really muggy Friday afternoon I went out to try out my new chest strap led lights and hat band. The hat band is ultra secure, it sits well on both my helmets and can be seen from more angles. My camera, when attached feels ultra secure. I am a big fan of hat bands as where I live there are some really high hedges and often the top of my hat is all a driver can see from a distance. The chest lights are really bright and visable from a great distance, but more important they are comfortable to wear and flexible for me to move around in. Let's see if anyone says they can't see me now!!
Very impressed so far
Very impressed so far. I bought front and rear camera to use on my bike. Was sceptical as I'd tried other more expensive brands and it the quality had not been good enough. With these, the image is very clear. I've only used them for a few weeks, but if these are durable, then I will be very happy in a year's time.
I had a very quick delivery
I had a very quick delivery, I love the product but setting it up is not easy at all, the info is on your phone but you need the phone to read the instructions to set the phone up! Get a friend to help
Techalogic dc duel helmet cam
Fantastic camera. So suprised how steady and clear it is even when galloping. Unfortunately, the charger wasn't working when it arrived but they sent me another one free of charge.
Great Service : I had an problem with delivery but Techlogic were proactive in resolving it. I have since contact them for tech support & they were brilliant, patient and solved my query over the phone.
Easy to use quality camera
Bought a Techalogic DC-01 camera for my Wife as a Christmas present. I had a little problem formatting the SD card so I contacted the help line. David was super helpful and sorted the problem. Tried the camera today for the first time. Plan was Rachael was off horse riding so set up on hat and off she goes. Weather stopped the ride. Rachael heads home off mountain biking one bolt camera off and on cycle helmet. This is thanks to the full set of mounts you get means you can leave all the set up on horse riding hat and you get a one for your cycle helmet. Brilliant. Camera turns on mega easy one button and your recording. Footage mega clear and easy to view with the app. All in all brill bit of kit and excellent customer service.
Great company I asked about extra…
Great company I asked about extra mounts and they sent me for free upgraded ones, definitely my next camera will be techalogic one, I can only fully recommend this company, customer service and products.
Best camera by miles
Went out on bike with camera attached to helmet, very happy with it recorded my ride from start to finish over 3 hrs, just watched back the videos they are crystal clear can see the numberplates & read the sign writing on the vehicles, perfect front & back camera, fantastic camera best camera by miles at a great price. Thank you so glad i bought one.
techalogic dc1 head cam
Website helpful with full instructions. Good product-recommended by many on the pass wide and slow Facebook page. Fast safe delivery and once I master sure it will be a great product to use.
5 ⭐️ service
Fantastic service from start to finish. Nothing is too much trouble for the Techalogic team. All my questions were answered thoroughly and a call over the weekend wasn’t ignored when I needed help with setting the camera up. The picture and sound quality is great and very clear which transfers to an app on your phone straightaway for you to view. All in all, I would definitely recommend this camera.
Only had the cycle camera a short tine…
Only had the cycle camera a short tine but so far its excellent, the videos are really clear and its straightforward to use, although i did find the online set up videos useful.
Techalogic Hc 1
Fantastic little camera, worn on my riding hat and so light, you don't even know it's there! Great footage and very clear. Thrilled with it!!
Bought a front facing camera
Bought a front facing camera, which worked well until 1st rain shower, when it let in water. Made one phone call, immediate response, camera replaced within a week. So I bought a rear facing, both working well, I'm a satisfied customer.
DC-dual front / back camera, brilliant!
Bought the DC-dual front / back camera after reading several great reviews. I've had a good many close passes recently and wanted a camera as both a deterrent and for evidence. Only been out twice with the DC-1 and the performance is great, with the optional water resistant USB lead and an external power bank it recorded the whole of my 6 hour plus Ride London Essex 100. If you want an action camera there are better options but this does what I want perfectly. Brilliant service from Techalogic too, price as low as anywhere else and super speedy delivery. I'm really impressed!
Great tech support and straight…
Great tech support and straight through! Non of this please choose option… you know the drill
Amazing Customer Service from Jaz
I don't usually write reviews but after my experience with Techalogic I felt I needed to. I would like to say thank you to Jaz for amazing customer service and for going beyond to help me to resolve an issue I had. You are a great Ambassador for your company and you have gained a loyal customer from the service you provided. The product I purchased has been the best I've had and with your help I am now able to continue using it and keep me reassured on the road. Thank you
Excellent customer service and great product
Was really impressed with the speed of delivery. I unfortunately purchased the wrong camera but on contacting Techalogic they just asked me to return and they would exchange it. They sent the new one out the same day mine got to them. Excellent customer service with polite, prompt emails and I cant wait to start using what looks like a great camera. Would highly recommend Techalogic, 5 star!
CUSTOMER SERVICE/ ADVICE ON THE PHONE…
CUSTOMER SERVICE/ ADVICE ON THE PHONE GREAT, CAMERA CAME QUICKLY. TURNED OUT TO BE AN UNWANTED GIFT - RETURN/ REFUND WAS QUICK, STRAIGHT FORWARD. 10/10
Buying process was straightforward. Delivery was prompt, no problems. The camera was excellent, it worked well the first time I used it. The quality of the videos was very good. Mounting the DC-1onto my helmet was better than anticipated, very secure. The remote control worked really well, identifying videos for closer scrutiny after my ride revealed some interesting videos.
Great product, great customer service.
I was in the market for a motorcycle…
I was in the market for a motorcycle helmet camera and came across this dual camera. I emailed a couple of questions about product on a Sunday night and got a reply within the hour and on that purchased one, must say great bit of kit for the price would highly recommend great service quick delivery.
I bought a camera
I bought a camera, dc-1 for the motorcycle. The camera is nothing short of brilliant. Unfortunately the bracket broke. I emailed you on a bank holiday weekend, not expecting a reply until the Tuesday. Straight away I had a reply ( on Sunday ). The same day a replacement was organised. Unbelievable service. Thank you. I am an iam member and will pass the word. Thanks again.
I'm new to this technology
I'm new to this technology. Finally found where the videos are. Excellent shots but lots to learn about editing, saving and downloading etc...and being patient when attempting to connect to wifi. I like the compact cameras.
I'm a cyclist, and I'm really happy with the camera, but the sound is marred by excessive wind noise. I don't know if there's a fix for this (a quick Google brought no luck) but it really mucks up the audio quality. Really happy otherwise!
Difficult website- but order delivered as planned
Using the website for ordering was not intuitive, but when I figured it out I was able to place an order for what I wanted. The camera was delivered as scheduled and well packaged.
Ordering was easy. The parcel arrived on time. The item worked as described. I have used it a few times now and it does what it should do. I attached it to the top of bicycle helmet and still getting used to it. I do like that it does front and rear in one unit.
Really impressed with the quality of…
Really impressed with the quality of videos. Have had a problem with sound and received advise from Tech team, which unfortunately did not fix problem so have returned for them to investigate. Others on my yard are also very impressed; two have bought the camera and another three are looking at it.
Very helpful staff prompt service…
Very helpful staff prompt service camera gives excellent coverage, I would query 5 hours run time however still plenty of time though feeling the need to top up battery before use
Dash cam for cycling????
I’ve had a dash cam in my car for ages and decided a dash cam for my bike would be handy. There are many types of small mobile cameras suitable for cycling but I wanted a helmet mounted front/rear camera that didn’t look too bulky. The Techalogic DC-1 fits the bill perfectly. Easy to fit on my helmets and with a 2 1/2 hour battery life good enough for most of the rides I do, and can be connected to a power bank for longer rides. But it’s round town it really comes in handy should anything untoward happen. Great service and help from a great little British company
The waterproofing kit arrived quickly, I fitted it but discovered it wasn't working, turns out my USB cable was the issue. I contacted them and mentioned this and they are sending out a new USB cable to fix the issue. Very good customer service.