QUICK START GUIDE
USER MANUAL
FAQs
VIDEO TUTORIALS
FIRMWARE
Warranty
DC-1 QUICK START GUIDE
Get to know the basics of your DC-1 camera. We want you up and running as quickly as possible. This Quick Start Guide section covers the basics, but everything is detailed in full, including various tutorial videos further down on this page.
Getting Started
Charging the Camera
Use the micro usb cable provided and charge via mains supply or a powerbank. A computer will not sufficiently charge your camera. Once plugged in you will get a red LED on the camera that will go out when fully charged
Inserting the Sd card
Ensure card is in the correct way and clicks into place. For further guidance see our support page for an image and video
Reformatting the SD Card
Depending on the SD card being used sometimes it will require formatting.
Power on the camera with card fully inserted.If the white Led is flashing steadily at appx once per second no format is required and you are recording. If the white LED is flashing fast the card requires formatting. To do this with the camera switched on, just press the main camera button 5 times very quickly. After a short while the white LED will flash once per second and you are good to go. For further guidance see our support page for a video tutorial
What are the 4 LED’s on the camera?
White – Recording status. Flashing once a second = OK & recording. Fast flash = Format SD Card
Red – Charging indicator. Will illuminate when on charge. Switches off when fully charged
Blue – Wifi Status. To turn Wifi on 2 quick presses of the main button. Flashes when waiting for the connection to your phone. Will go solid when the phone is successfully connected
Green – battery status indicator. Solid full battery. As the battery runs down the LED will flash faster
Photos and a tutorial video are on the support page
How do I set the date/time?
This is very straightforward forward. The camera will automatically set to your time zone after the first time you have accessed/connected to the App.
How do I use the remote control?
Will operate only when the camera is on. One press of the button required to either take a photo (front & rear) or lock that particular video file. See tutorial video for further guidance.
Can I use the camera/remote in wet weather?
Both items are IP rated against any wet weather conditions.
WiFi & App Guidance
I don’t have Wifi located near me when using the camera
The WiFi is just a connection between the camera and your phone. You do not need to be in a WiFi area
Camera WiFi and connecting to the App
If the blue Led is off press the main button 2 times very quickly. The blue Led will come on and be steadily flashing. Enter you phone settings and select WiFi option. Select DC-1. The default password is 12345678. Full tutorial video available on support page
No Internet Connection Message
When connecting to the WiFi you may get this error message. Just ignore and continue, this is correct as you are not connecting via the internet
What App should I use?
You have 2 choices below, we suggest Viidure. Find Tutorial videos of each below on this support page.
Recording & Video
The camera is set to loop record
This means that the camera will segment the video and overwrite the older video files when the card is full.. For further advice on this, how long each size sd card will record for and what setting options are available please see the support page.
How do I fit the camera to my helmet?
We have designed the camera so that it is compatible with Go Pro style fittings. In the box is everything you need to fit it to Horse riding, cycle and motorcycle helmets. For specific step-by-step instructions refer to our support page and check out the specific videos for each helmet
Once you have the camera fitted, use the live view section within the App to make sure that you have the camera correctly aligned for that perfect front and rear field of view.
Troubleshooting
What is the default password?
12345678
I am using the camera for the first time and it’s not recording
Ensure you have your SD card inserted properly and it is formatted. See the above guide on how to do this.
My camera keeps turning off
The camera will auto power off if it does not detect movement after a few minutes. This feature can be turned off in the App. Check to make sure the SD card is inserted correctly and formatted
I am connected to the Wifi but I cannot seem to access the App
You may have Anti-Virus software on your mobile that is preventing this. Often placing your mobile device into Flight Mode when accessing the App will overcome this problem.
Having problems formatting the SD Card
Please see the video on the support page. Please ensure you are pressing the main camera button five times very quickly as shown in the video. If you are still having issues reset the camera and format again. See the guidance below.
General issues with camera function
Generally, this can be resolved with a hard reset of the camera. The reset button is located underneath the charging port. You will require a paperclip or similar. Power on the camera and after a few seconds press the reset for 2 seconds.
DC-1 USER MANUAL
Contains full instructions for using the DC-1 camera and troubleshooting.
FAQGetting Started
What is in the DC-1 box?
We provide the DC-1 camera with many items/accessories. Check out the image and video for the full details.
How do I charge the DC-1camera?
When charging the DC-1 camera please use a mains supply (5v 2a Output Plug).
Some dedicated fast charge specific phone chargers i.e. Samsung are not suitable and will not charge the camera. You can also use a powerbank.
Use the charging lead provided with the camera. When the battery is full the battery LED will go out.
When charging please use a mains supply or power bank.
Note - A laptop or desktop computer USB will not fully charge the camera and you will experience poor battery performance.
How to correctly Insert the micro sd card into the DC-1?
Micro SD cards must be inserted into the DC-1 in the correct way and clicked into place. It is very important that the card is placed in correctly otherwise internal damage could be caused. Please take a look at the image and video below as a guide.
How to reformat the DC-1's SD Card
Occasionally, an SD card will need formatting for the DC-1 camera to record. Once the SD card is inserted and you power the camera on, if the white LED is flashing very quickly there is either a fault with the card, it is not inserted correctly or it requires formatting. Conducting the format is very simple, just 5 very quick presses of the main camera button. If successful the camera will buzz and the white LED will flash steady at around once per second. It is important that the button is pressed fast enough. Please see the video below for guidance. If the card will not format and the white LED remains fast there is either a fault with the card or it's not inserted correctly.
Lights/LED's on the DC-1 camera explained
Please check out the image and video below for full details of the LED's on the DC-1 .
How do I set the DC-1 date and time?
The DC-1 camera will auto set to your current time zone automatically after you connect the camera to the WiFi/App for the first time.
How do I use the DC-1 Remote Control?
The remote control will only function when the camera is powered on. It is for taking photos and locking important video files. These files will be located in the App under the relevant folder. Check out the video below on how to use the remote with the DC-1.
How long is the DC-1 battery life?
The DC-1 battery will run for upto 2 to 2.5 hours on a full charge. Image quality selected and cold weather conditions can reduce the battery run time. The battery life can be extended by using a Powerbank, please see FAQ for this. If your battery is not running as expected please conduct a hard reset (reset button on camera) and then an update of the firmware as this will often resolve the problem.
Using a Powerbank to extend DC-1 camera battery Life
The DC-1 battery will run for upto 2 to 2.5 hours on a full charge. This can be extended as the camera will operate whilst connected to a power bank. To enable this you will require the waterproof rubber pack to ensure you have a water resistant connect between the camera and the usb connection. Please see below video for more detail on how to do this.
Is the DC-1 Camera/Remote Control Waterproof?
Yes, the DC-1 camera and remote control are designed to be used in any weather conditions. But please ensure that all rubber door covers are fully secured into place to ensure there is no water ingress in wet weather conditions.
FAQWifi & App Guidance
Turning the DC-1 camera Wifi on/off & connecting to your mobile device/App?
Please watch the video below to guide you through how to do this on your DC-1 camera.
HOW DO I WATCH LIVE FOOTAGE ON THE DC-1 APP?
Please watch the video below to guide you through how to do this on your DC-1 camera.
I don't have Wifi in my house/ at the yard so I cannot connect my phone to the DC-1 camera Wi-Fi?
The WiFi is a direct connection between your mobile device/phone and the DC-1 camera. You do not need to be within a WiFi area.
Why am I getting the message “No internet connection” when connecting the DC-1 camera to Wifi?
This is correct. You are connecting the DC-1 camera directly to your mobile device without any internet connection. Just select OK.
Having problems accessing the DC-1 camera App on my mobile device
If you have any form of security software or firewall set up on your mobile device this could be preventing access to the DC-1 camera App. To overcome this, you will need to update the settings on your phone/software to allow access. The most commonly used are Norton or Mcafee, the links below may help you.
https://support.norton.com/sp/en/uk/home/current/solutions/v6958602
https://www.technipages.com/allow-program-access-through-mcafee-personal-firewall
Which app should I use for my DC-1 camera?
We suggest using the Viidure App for your DC-1 camera, but you can also use Roadcam if preferred. Images of the App logos are below.
Viewing video and photo files on Viidure App for the DC-1
Turn your DC-1 camera on with the SD card inserted. Connect via WiFi to your mobile device. Then access the Viidure App, connect the camera and view video files. See the below video for a visual guide.
FAQRecording & Video
How many hours will I get on my DC-1 with different size sd cards?
How do I download DC-1 video to my phone using the App - Viidure?
Connect your DC-1 camera to your mobile phone and access the Viidure App. Select 'connect your device'. Follow the explainer video below for full details on how to do this.
DC-1 Loop Recording Explained
Loop recording is a great feature for safety-style cameras. Via the DC-1 camera settings on the App select the Loop segment times. This will enable the device to automatically overwrite the oldest video files when storage reaches its capacity. This ensures that the camera continues to record without any interruptions, even when the memory card is full. By eliminating the need to manually delete or transfer files, loop record offers a hassle-free solution to continuous video when out on the road.
Video Codec h.265 - Video playback and editing on the DC-1
H.265 or High Efficiency Video Coding (HEVC) is the world’s fastest video encoder. It supports 25% to 50% data compression at the same video quality leading to a higher coding efficiency.
For general video playback on your computer there are many options, a few listed below. Current versions of all software are required.
- KMPlayer
- PotPlayer
- QuickTime
- VLC
To convert HEVC Codec.265 please review the below links https://www.winxdvd.com/windows-10/best-h265-hevc-video-converter.htm If required, we are able to provide firmware that can be used to reset your DC-1 camera back to the older H.264 codec. Please get in contact if this is required.
Editing DC-1 Video using the Viidure App
The Viidure App has a basic editing function. Connect via Wifi your DC-1 camera and mobile phone, access the App and follow the explainer video below.
FAQFitting The Camera
Fitting the DC-1 camera to a horse riding helmet
Everything required to fit your DC-1 camera to a riding hat is included in the box. Watch the below explainer video for full details and guidance.
Fitting the DC-1 camera to a cycle helmet
Everything required to fit your DC-1 camera to a cycle helmet is included in the box. Watch the explainer video below for full details and guidance.
Fitting the DC-1 camera to a motorcycle helmet
Everything required to fit your DC-1 camera to a Motorbike helmet is included in the box. Watch the below explainer video for full details and guidance.
Fitting the Shoulder Strap for your DC-1
The shoulder strap has 3 variations/options. You can wear the double-sided option that in our opinion gives you the sturdiest mount and the camera can be mounted on either the left or right shoulder. The DC-1 camera mount on the side not being used can be removed. You then have the single option for either left or right-hand shoulder.
Please see the explainer videos below.
How to line up the DC-1 camera for perfect front and rear video?
Ensuring that the DC-1 camera is set to the correct angle for that perfect FOV (field of view) is essential to obtaining great video footage.. Our advice is to mount the camera, and then connect via the App to live view. Get into your normal seated position. You can then check on the live view that you have the angle correct.
The main DC-1 camera holder Explained
The main DC-1 camera holder/ring has been designed to firmly hold the camera during your ride. At the same time as offering lots of adjustment to achieve the ideal mounting position. Please watch the below explainer video for full details.
Using a powerbank with your DC-1 camera
To extend the battery life of your DC-1 camera you can connect it via a powerbank. Watch the below explainer video for details on how to do this.
What is the waterproof pack for the DC-1?
To extend the life of the battery you can connect your DC-1 camera to a power bank via the USB cable provided. To ensure that the USB connection is weather proof it is essential to use this pack. Watch the below explainer video for details on how to do this.
FAQTroubleshooting
DC-1 camera keeps switching off
This could be for a number of reasons. Battery not charged Energy-saving feature will turn the DC-1 camera off if not being used and stationary The SD card is full and you do not have the loop record feature turned on Faulty SD card Your SD card has not been reformatted. If the white and green LEDs are flashing fast the card requires formatting. The camera will auto shut down if the card has not been formatted.
What is the default password for the DC-1?
The default password for the DC-1 camera is 12345678.
DC-1: I have changed my WiFi password and have now forgotten it. What do I do?
Easily done. You will need to do a full firmware update. A complete guide on how to do this is on this DC-1 support page.
I am having problems accessing the DC-1 App on my mobile device device
If you have any form of security software or firewall set up on your mobile device this could be preventing access to the DC-1 App. If you have any form of security software or firewall set up on your mobile device this could be preventing access to the App.
https://support.norton.com/sp/en/uk/home/current/solutions/v6958602
https://www.technipages.com/allow-program-access-through-mcafee-personal-firewall
Issues connecting to the DC-1 cameras WiFi
WiFi apps are a very confusing world especially as there are so many mobile phones available. If you are experiencing any problems connecting your DC-1 or using the app, place your mobile device on Flight/Airplane Mode. This generally smooths out the WiFi connection and you should be good to go.
My DC-1camera battery is not lasting as expected
When charging please use a mains supply (5v 2a Output Plug).
Some dedicated fast charge specific phone chargers i.e. Samsung are not suitable and will not charge the camera. You can also use a powerbank.
The DC-1 camera will not fully charge if you are not using the charging cable provided. The camera must also be charged via mains or a powerbank supply. The USB port on any computer or laptop will not provide the power required to fully charge the battery. If you are still having problems conduct a hard reset (button on camera, you will require a paperclip or similar) failing that conduct a firmware update explained on this support page.
I am using the DC-1 camera for the first time and it is not recording
Some SD cards will require formatting before working correctly in the DC-1 camera. Please watch this video for a step-by-step guide on how to do this.
Is there anything that can be done to improve video stabilisation on my DC-1 camera?
The DC-1 camera does not have any form of electronic image stabilisation built-in. However, you can use the Shortcut software (Free Option) to help improve video image stabilisation should this be required.
This video is a great explainer as to how this works and how to use the Shortcut software.
My DC-1 Remote Control has stopped working
It is likely that the DC-1 remote control battery is flat. You can use a coin or similar to open the battery cover and replace the battery. The battery type is CR2032.
My DC-1 Camera is freezing
If your DC-1 camera freezes, it can be reset by pushing the reset button under the USB flap. Press and hold for 15 seconds or until LEDs go out. If that does not resolve, please update the firmware which is explained on this support page.
My DC-1 Lens has misted up
Don’t worry this can sometimes happen in cold conditions. The DC-1 camera will warm up when being used so depending on weather conditions the lens may sometimes mist up. If this happens both front and rear lens cover unscrew. take them off, clean them and leave the camera to air and all will be fine.
Damaged my DC-1 Lens cover
No problem. These simply unscrew and can be easily replaced https://techalogic.co.uk/product-category/accessories/dc-1/
Where can I get replacement DC-1 Accessories?
All DC-1 accessories can be found here https://techalogic.co.uk/product-category/accessories/dc-1/
The video front or rear on my DC-1 is too high/low
The DC-1 camera is designed to give you a perfect field of view of the road ahead and behind. Hop onto the App and check out the live view. Get into your normal seating position and adjust the camera angle until it's 100%.
Why does my DC-1 camera not record continuous video?
It's a road safety camera and loop recording is an important feature. To allow loop recording and the oldest files to be overwritten video files must be segmented. The segment length can be changed with the settings on the DC-1 camera.
DC-1 Sound Quality/Microphone Sensitivity Level
The DC-1 camera's sound sensitivity settings can be changed by updating the firmware to the desired sound level. Check out this support page on how to update the firmware.
TUTORIAL VIDEOS
The exact contents may differ, please refer to the product listing for exact details.
CURRENT FIRMWARE DOWNLOADS
FIRMWARE UPDATE INSTRUCTIONS
Important! Please download, read and follow this guide to update to the latest camera firmware.
Note the firmware BIN file comes in 3 variations depending on the microphone sensitivity you want.
You only need to download/install ONE BIN FILE
FOR V4 CAMERAS FROM SEPT 2023 ONWARDS (VERSION 4). YOU CAN IDENTIFY V4 CAMERA AS PRINTED ON UNDERSIDE OF CAMERA CASE
DOWNLOAD THE DESIRED BIN FILE
Please select and download ONE BIN FILE depending on the microphone sensitivity you desire.
FOR V3 CAMERAS FROM SEPT 2021 ONWARDS (VERSION 3). YOU CAN IDENTIFY V3 CAMERA AS PRINTED ON UNDERSIDE OF CAMERA CASE
DOWNLOAD THE DESIRED BIN FILE
Please select and download ONE BIN FILE depending on the microphone sensitivity you desire.
FOR CAMERA RECEIVED FROM JULY 2020 ONWARDS
DOWNLOAD THE DESIRED BIN FILE
FOR CAMERA RECEIVED PRIOR TO JULY 2020
DOWNLOAD THE DESIRED BIN FILE
Please select and download ONE BIN FILE depending on the microphone sensitivity you desire.
Should there be a manufacturing fault with any items purchased online with us, please email: tech@techalogic.co.uk or use our contact page within the 12 month warranty period to register your claim.
Techalogic reserves the right to assess all warranty claims in accordance with UK consumer law guidelines and manufacturer conditions before a repair, replacement or refund can be approved.