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DC-1 Support

QUICK START GUIDE

USER MANUAL

FAQs

VIDEO TUTORIALS

FIRMWARE

Warranty

Quick Start Guide for Techalogic DC-1

Welcome to your new Techalogic DC-1, a high-definition dual-lens helmet camera designed to capture every detail of your adventures. This quick start guide will help you set up and start using your camera in no time.

Charging Your Camera

• Charge your camera using the provided USB cable connected to a mains supply or powerbank. Charging via a computer is not recommended.
• The red charging light indicates charging and will turn off when fully charged.

Inserting the Micro SD Card

• Open the SD card slot cover and insert a Class 10 Micro SD card (up to 128GB) correctly.
• Ensure the cover is securely closed to maintain weather resistance.

Turning Your Camera On/Off

• To turn on, press and hold the Key Button button for 3 seconds until the camera vibrates. Repeat to turn off.

Starting/Stopping Recording

• Recording begins as the camera is switched on, and stops/saves on powering off the camera. The white LED indicates recording status.

Wi-Fi Connectivity

• With the camera on press the Wi-Fi button twice to activate. The blue LED will flash when connecting and remain solid once connected.

Viidure App Connectivity

• With the camera on, activate Wi-Fi and connect via your mobile device's Wi-Fi settings to the camera using the details in the instruction manual.
• Use the app to control the camera, view live footage, and adjust settings.

Mounting Your Camera

• Choose from various mounts included in your kit for desired attachment.
• Use the 3M sticky pads for a secure fit and adjust the angle as needed for optimal recording.
• Use the app as a viewfinder to check and adjust your desired aspect for each camera.

Waterproofing Your Connection

• Utilise the USB port waterproof pack (not included) to protect your connections if charging on the move during wet conditions.
• Ensure all covers and rings are securely in place before exposure to water.

Camera Maintenance

• Keep the lens clean and ensure all covers are properly sealed to protect against water and dust.

Battery Life

• The camera's internal battery offers up to 2.5 hours of run time. Extend this with an external power source if needed.

Important Notes

• Ensure the camera is fully charged before use.
• Regularly check and format your Micro SD Card to maintain optimal performance. Tap the Key Button 5 times to format the card or use the app (refer to user manual for detailed instructions).

Troubleshooting

• If the camera does not detect the SD card, ensure it is inserted correctly and formatted.
• For Wi-Fi connection issues, ensure the camera's Wi-Fi is activated and your phone is connected to the correct network.
• If the camera turns off automatically, it may be due to the energy-saving feature or a depleted battery.

Ready, Set, Capture!

Your Techalogic DC-1 is now ready to accompany you on all your rides, capturing every moment in stunning clarity. Enjoy the journey and relive the memories with your Techalogic DC-1.

DC-1 USER MANUAL

Contains full instructions for using the DC-1 camera and troubleshooting.

faq

FAQGetting Started

What is in the DC-1 box?

We provide the DC-1 camera with many items/accessories. Check out the image and video for the full details.

DC-1 - What's in the box?

How do I charge the DC-1camera?

When charging the DC-1 camera please use a mains supply (5v 2a Output Plug).

Some dedicated fast charge specific phone chargers i.e. Samsung are not suitable and will not charge the camera. You can also use a powerbank.

Use the charging lead provided with the camera. When the battery is full the battery LED will go out.

When charging please use a mains supply or power bank.

Note - A laptop or desktop computer USB will not fully charge the camera and you will experience poor battery performance.

How to correctly Insert the micro sd card into the DC-1?

Micro SD cards must be inserted into the DC-1 in the correct way and clicked into place. It is very important that the card is placed in correctly otherwise internal damage could be caused. Please take a look at the image and video below as a guide.


How to reformat the DC-1's SD Card

Occasionally, an SD card will need formatting for the DC-1 camera to record. Once the SD card is inserted and you power the camera on, if the white LED is flashing very quickly there is either a fault with the card, it is not inserted correctly or it requires formatting. Conducting the format is very simple, just 5 very quick presses of the main camera button. If successful the camera will buzz and the white LED will flash steady at around once per second. It is important that the button is pressed fast enough. Please see the video below for guidance. If the card will not format and the white LED remains fast there is either a fault with the card or it's not inserted correctly.

Lights/LED's on the DC-1 camera explained

Please check out the image and video below for full details of the LED's on the DC-1 .

DC lights explained

How do I set the DC-1 date and time?

The DC-1 camera will auto set to your current time zone automatically after you connect the camera to the WiFi/App for the first time.

How do I use the DC-1 Remote Control?

The remote control will only function when the camera is powered on. It is for taking photos and locking important video files. These files will be located in the App under the relevant folder. Check out the video below on how to use the remote with the DC-1.

How long is the DC-1 battery life?

The DC-1 battery will run for upto 2 to 2.5 hours on a full charge. Image quality selected and cold weather conditions can reduce the battery run time. The battery life can be extended by using a Powerbank, please see FAQ for this. If your battery is not running as expected please conduct a hard reset (reset button on camera) and then an update of the firmware as this will often resolve the problem.

Using a Powerbank to extend DC-1 camera battery Life

The DC-1 battery will run for upto 2 to 2.5 hours on a full charge. This can be extended as the camera will operate whilst connected to a power bank. To enable this you will require the waterproof rubber pack to ensure you have a water resistant connect between the camera and the usb connection. Please see below video for more detail on how to do this.

Is the DC-1 Camera/Remote Control Waterproof?

Yes, the DC-1 camera and remote control are designed to be used in any weather conditions. But please ensure that all rubber door covers are fully secured into place to ensure there is no water ingress in wet weather conditions.

FAQWifi & App Guidance

Turning the DC-1 camera Wifi on/off & connecting to your mobile device/App?

Please watch the video below to guide you through how to do this on your DC-1 camera.

HOW DO I WATCH LIVE FOOTAGE ON THE DC-1 APP?

Please watch the video below to guide you through how to do this on your DC-1 camera.

I don't have Wifi in my house/ at the yard so I cannot connect my phone to the DC-1 camera Wi-Fi?

The WiFi is a direct connection between your mobile device/phone and the DC-1 camera. You do not need to be within a WiFi area.

Why am I getting the message “No internet connection” when connecting the DC-1 camera to Wifi?

This is correct. You are connecting the DC-1 camera directly to your mobile device without any internet connection. Just select OK.

Having problems accessing the DC-1 camera App on my mobile device
Which app should I use for my DC-1 camera?

We suggest using the Viidure App for your DC-1 camera, but you can also use Roadcam if preferred. Images of the App logos are below.

roadcam app

Viewing video and photo files on Viidure App for the DC-1

Turn your DC-1 camera on with the SD card inserted. Connect via WiFi to your mobile device. Then access the Viidure App, connect the camera and view video files. See the below video for a visual guide.

FAQRecording & Video

How many hours will I get on my DC-1 with different size sd cards?
How do I download DC-1 video to my phone using the App - Viidure?

Connect your DC-1 camera to your mobile phone and access the Viidure App. Select 'connect your device'. Follow the explainer video below for full details on how to do this.

DC-1 Loop Recording Explained

Loop recording is a great feature for safety-style cameras. Via the DC-1 camera settings on the App select the Loop segment times. This will enable the device to automatically overwrite the oldest video files when storage reaches its capacity. This ensures that the camera continues to record without any interruptions, even when the memory card is full. By eliminating the need to manually delete or transfer files, loop record offers a hassle-free solution to continuous video when out on the road.

Video Codec h.265 - Video playback and editing on the DC-1
Editing DC-1 Video using the Viidure App

The Viidure App has a basic editing function. Connect via Wifi your DC-1 camera and mobile phone, access the App and follow the explainer video below.

FAQFitting The Camera

How to attach the strap to the hat

Watch the below explainer video for full details and guidance.

Fitting the DC-1 camera to a horse riding helmet

Everything required to fit your DC-1 camera to a riding hat is included in the box. Watch the below explainer video for full details and guidance.

Fitting the DC-1 camera to a cycle helmet

Everything required to fit your DC-1 camera to a cycle helmet is included in the box. Watch the explainer video below for full details and guidance.

Fitting the DC-1 camera to a motorcycle helmet

Everything required to fit your DC-1 camera to a Motorbike helmet is included in the box. Watch the below explainer video for full details and guidance.

Fitting the Shoulder Strap for your DC-1

The shoulder strap has 3 variations/options. You can wear the double-sided option that in our opinion gives you the sturdiest mount and the camera can be mounted on either the left or right shoulder. The DC-1 camera mount on the side not being used can be removed. You then have the single option for either left or right-hand shoulder.

shoulder strap for the DC-1, DC-2 Pro and XV cameras

shoulder strap for the DC-1, DC-2 Pro and XV cameras

shoulder strap for the DC-1, DC-2 Pro and XV cameras

Please see the explainer videos below.



How to line up the DC-1 camera for perfect front and rear video?

Ensuring that the DC-1 camera is set to the correct angle for that perfect FOV (field of view) is essential to obtaining great video footage.. Our advice is to mount the camera, and then connect via the App to live view. Get into your normal seated position. You can then check on the live view that you have the angle correct.

The main DC-1 camera holder Explained

The main DC-1 camera holder/ring has been designed to firmly hold the camera during your ride. At the same time as offering lots of adjustment to achieve the ideal mounting position. Please watch the below explainer video for full details.

Using a powerbank with your DC-1 camera

To extend the battery life of your DC-1 camera you can connect it via a powerbank. Watch the below explainer video for details on how to do this.

What is the waterproof pack for the DC-1?

To extend the life of the battery you can connect your DC-1 camera to a power bank via the USB cable provided. To ensure that the USB connection is weather proof it is essential to use this pack. Watch the below explainer video for details on how to do this.

FAQTroubleshooting

DC-1 camera keeps switching off

This could be for a number of reasons. Battery not charged Energy-saving feature will turn the DC-1 camera off if not being used and stationary The SD card is full and you do not have the loop record feature turned on Faulty SD card Your SD card has not been reformatted. If the white and green LEDs are flashing fast the card requires formatting. The camera will auto shut down if the card has not been formatted.

What is the default password for the DC-1?

The default password for the DC-1 camera is 12345678.

DC-1: I have changed my WiFi password and have now forgotten it. What do I do?

Easily done. You will need to do a full firmware update. A complete guide on how to do this is on this DC-1 support page.

I am having problems accessing the DC-1 App on my mobile device device
Issues connecting to the DC-1 cameras WiFi

WiFi apps are a very confusing world especially as there are so many mobile phones available. If you are experiencing any problems connecting your DC-1 or using the app, place your mobile device on Flight/Airplane Mode. This generally smooths out the WiFi connection and you should be good to go.

My DC-1camera battery is not lasting as expected

When charging please use a mains supply (5v 2a Output Plug).

Some dedicated fast charge specific phone chargers i.e. Samsung are not suitable and will not charge the camera. You can also use a powerbank.

The DC-1 camera will not fully charge if you are not using the charging cable provided. The camera must also be charged via mains or a powerbank supply. The USB port on any computer or laptop will not provide the power required to fully charge the battery. If you are still having problems conduct a hard reset (button on camera, you will require a paperclip or similar) failing that conduct a firmware update explained on this support page.

I am using the DC-1 camera for the first time and it is not recording

Some SD cards will require formatting before working correctly in the DC-1 camera. Please watch this video for a step-by-step guide on how to do this.

Is there anything that can be done to improve video stabilisation on my DC-1 camera?
My DC-1 Remote Control has stopped working

It is likely that the DC-1 remote control battery is flat. You can use a coin or similar to open the battery cover and replace the battery. The battery type is CR2032.

My DC-1 Camera is freezing

If your DC-1 camera freezes, it can be reset by pushing the reset button under the USB flap. Press and hold for 15 seconds or until LEDs go out. If that does not resolve, please update the firmware which is explained on this support page.

My DC-1 Lens has misted up

Don’t worry this can sometimes happen in cold conditions. The DC-1 camera will warm up when being used so depending on weather conditions the lens may sometimes mist up. If this happens both front and rear lens cover unscrew. take them off, clean them and leave the camera to air and all will be fine.

DC-1 User Manual

Damaged my DC-1 Lens cover
Where can I get replacement DC-1 Accessories?
The video front or rear on my DC-1 is too high/low

The DC-1 camera is designed to give you a perfect field of view of the road ahead and behind. Hop onto the App and check out the live view. Get into your normal seating position and adjust the camera angle until it's 100%.

Why does my DC-1 camera not record continuous video?

It's a road safety camera and loop recording is an important feature. To allow loop recording and the oldest files to be overwritten video files must be segmented. The segment length can be changed with the settings on the DC-1 camera.

DC-1 Sound Quality/Microphone Sensitivity Level

The DC-1 camera's sound sensitivity settings can be changed by updating the firmware to the desired sound level. Check out this support page on how to update the firmware.

TUTORIAL VIDEOS

The exact contents may differ, please refer to the product listing for exact details.

CURRENT FIRMWARE DOWNLOADS

FIRMWARE UPDATE INSTRUCTIONS

Important! Please download, read and follow this guide to update to the latest camera firmware.

Note the firmware BIN file comes in 3 variations depending on the microphone sensitivity you want.

You only need to download/install ONE BIN FILE

FOR V4 CAMERAS FROM SEPT 2023 ONWARDS (VERSION 4). YOU CAN IDENTIFY V4 CAMERA AS PRINTED ON UNDERSIDE OF CAMERA CASE

DOWNLOAD THE DESIRED BIN FILE

Please select and download ONE BIN FILE depending on the microphone sensitivity you desire.

FOR V3 CAMERAS FROM SEPT 2021 ONWARDS (VERSION 3). YOU CAN IDENTIFY V3 CAMERA AS PRINTED ON UNDERSIDE OF CAMERA CASE

DOWNLOAD THE DESIRED BIN FILE

Please select and download ONE BIN FILE depending on the microphone sensitivity you desire.

FOR CAMERA RECEIVED FROM JULY 2020 ONWARDS

DOWNLOAD THE DESIRED BIN FILE

Please select and download ONE BIN FILE depending on the microphone sensitivity you desire. Current firmware version DC-1 20201229

FOR CAMERA RECEIVED PRIOR TO JULY 2020

DOWNLOAD THE DESIRED BIN FILE

Please select and download ONE BIN FILE depending on the microphone sensitivity you desire.

1 year warranty
All Techalogic products carry a 12 month warranty from date of purchase.

Should there be a manufacturing fault with any items purchased online with us, please email: tech@techalogic.co.uk or use our contact page within the 12 month warranty period to register your claim.

Techalogic reserves the right to assess all warranty claims in accordance with UK consumer law guidelines and manufacturer conditions before a repair, replacement or refund can be approved.

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